Security & compliance

Security & compliance.

Everything your IT team, CISO, and procurement process needs to know about how Goalite handles data, security, and compliance. We write this page for technical readers — not for sales purposes.

Goalite is hosted on Microsoft Azure across UK South and West Europe regions, with GDPR compliance, ISO 27001 compliance roadmap, and Azure AD / Entra ID SSO supported out of the box.

Infrastructure

Built on Microsoft Azure.

ItemDetail
Hosting providerMicrosoft Azure
RegionsUK South (primary) | West Europe (secondary / DR)
Data residencyUK and EU — data does not leave these regions by default
ArchitectureCloud-native, containerised, auto-scaling
Uptime target99.9% SLA (documented in enterprise agreements)
MonitoringAzure Monitor, Application Insights, alerting configured
BackupAutomated daily backups, 30-day retention, point-in-time recovery
Incident responseDocumented process, customer notification within 24 hours of confirmed breach

Authentication & access

Identity managed through Microsoft.

ItemDetail
SSOAzure Active Directory / Entra ID
ProtocolsSAML 2.0, OIDC
MFASupported via Azure AD — configure in your existing Entra policies
User provisioningManual (admin portal) and SCIM (planned Q4 2026)
Session managementConfigurable timeout, forced re-authentication on sensitive actions
Admin rolesOrganisation admin, manager, individual contributor — role-based access control

Data

What data Goalite holds and how it is handled.

CategoryWhat it includesRetention
Account dataName, email, organisationDuration of account + 30 days
Goal dataGoals, milestones, habits, progressDuration of account + 30 days
Usage dataLogin times, feature usage (anonymised)90 days rolling
AI interaction dataGoal inputs used for plan generationNot retained after plan generation
Audit logsAdmin actions, access logs12 months

Data deletion

All user and organisation data deleted within 30 days of account closure or on written request per GDPR Article 17.

Data portability

Export available in JSON and CSV format on request.

Third-party sharing

Data is not sold or shared with third parties for advertising or commercial purposes. Sub-processors listed below.

Sub-processors

Microsoft Azure (hosting), AI provider (AI plan generation), transactional email provider. Full sub-processor list available on request.

Compliance

Regulatory and certification status.

GDPR

Goalite Limited is a UK-incorporated company (Company No. 14605529) subject to UK GDPR and the UK Data Protection Act 2018. A Data Processing Agreement (DPA) is available for enterprise customers on request.

GDPR details

ISO 27001

Goalite’s ISO 27001 information security management system compliance programme is underway. We are targeting certification in 2026. Documentation on our current security controls is available for enterprise procurement teams under NDA.

ISO 27001 roadmap

Penetration testing

Annual penetration testing is planned as part of the ISO 27001 programme. Results summary available for enterprise customers under NDA.

UK Cyber Essentials

Planned for completion alongside ISO 27001 programme.

Privacy

Privacy by design.

Goalite does not use advertising trackers. We do not monetise user data through third-party data sharing. Goalite is registered with the Information Commissioner’s Office (ICO). For full details on how we handle personal data, see our privacy policy.

Privacy policy

Security enquiries.

For security-related questions, vulnerability disclosure, or enterprise procurement security reviews, contact: hi@goalite.com

For procurement documentation requests (DPA, sub-processor list, security questionnaire responses), contact: hi@goalite.com with [SECURITY] in the subject line.

FAQ

Frequently asked questions